Thank you for shopping with Logan Hikes! We are committed to delivering your outdoor gear and accessories safely and promptly, wherever you are in the world. Please read our shipping policy carefully to understand how we handle your orders.

1. Order Processing

  • All orders are processed within 1-3 business days after confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Since we only offer Cash on Delivery (COD), no online payment verification is required.

2. Shipping Locations

  • Logan Hikes ships worldwide. Delivery times and shipping options may vary depending on the destination country.

3. Delivery Timeframes

  • Estimated delivery times vary by location and can range from 5 to 20 business days.
  • Please note that unforeseen delays such as customs clearance, weather conditions, or local holidays may affect delivery times.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout.
  • In some regions, free shipping promotions may apply.

5. Cash on Delivery (COD)

  • Payment for your order is collected in cash at the time of delivery.
  • Please have the exact amount ready to ensure a smooth delivery process.
  • If the delivery is attempted but not successful due to unavailability or refusal to pay, additional delivery fees may apply.

6. Shipping Address

  • Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues.
  • Logan Hikes is not responsible for lost or delayed shipments due to incorrect or incomplete addresses provided by the customer.

7. Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with tracking information where available.
  • Tracking availability depends on the shipping service used for your destination.

8. Lost or Damaged Shipments

  • If your order is lost or damaged during transit, please contact us immediately at [email protected] with your order details.
  • We will work with the carrier to resolve the issue and assist you accordingly.

9. Contact Us
If you have any questions or concerns about your shipment, please contact us at:
Email: [email protected]